AI-Powered Business & Tourism consultancy

About us

ZimBackpacker is an AI-powered business and tourism consultancy, redefining how Zimbabwe’s tourism sector operates. Forward and Team help hotels, tour operators, and businesses adopt smart technologies that boost efficiency, sustainability, and profitability. From executive AI training to digital transformation strategies, we empower leaders to achieve unfair efficiency and unstoppable leadership in a changing world.

what we do

AI Adoption
&
Training

Business Consultancy

Sustainability & Innovation

Tourism Transformation & Design Science

Empowering executives with practical AI tools and strategies.

Turning data and innovation into actionable business advantage.

Designing green, tech-driven models for long-term profitability.

Helping operators, hotels, and destinations stay competitive in the AI era

Ready to become Bot efficient?

Book your appointment today and work like you are on NZT.

Frequently asked questions

What is the ZimTourism AI Lab (On-Demand)?

The ZimTourism AI Lab (On-Demand) is a flexible, executive-level training program that helps tourism and hospitality professionals understand and apply Artificial Intelligence to improve efficiency, sustainability, and competitiveness. It’s available anytime—customized for your organization’s needs.

Who is this program designed for?

It’s designed for tourism executives, hotel managers, tour operators, destination managers, policymakers, and entrepreneurs who want to use AI to streamline operations, enhance guest experience, and make data-driven decisions.

How is the On-Demand model different from the 3-Day Workshop?

The On-Demand program is client-scheduled—it happens when your team is ready. Unlike the 3-Day Workshop (which runs on set dates and venues), this version is fully personalized, delivered virtually or on-site, and tailored to your organization’s structure and goals.

Can I get a full grooming package?

By the end of the training, participants will:
- Understand AI fundamentals and practical applications in tourism.
- Learn to use simple AI tools to improve productivity and creativity.
- Develop AI-driven strategies to boost operational efficiency and sustainability.
- Walk away with ready-to-use digital assets (emails, reports, flyers, presentations, etc.)., and more. Please check out our services page for full details and pricing.

How much does it cost?

Pricing is based on the number of participants and the level of customization. Individual coaching and team sessions are billed per hour, while full-day corporate training is quoted on request. Packages can be tailored to suit your organization’s budget and goals.

How can I book or learn more?

Simply contact ZimBackpacker via forward@zimbackpacker.com or fill in the inquiry form on this website. You’ll receive a free consultation call to discuss your goals, preferred schedule, and training format (virtual or on-site).